Last updated: 10 August 2026
This Privacy Policy explains how KYVÉRE collects, uses, and shares your personal information when you visit or make a purchase from www.kyvere.com.
1. Information We Collect
Information you give us. When you place an order or contact us, we may collect your name, billing and shipping address, email address, phone number, and order details. Payment card details are entered directly with our payment processor and are not stored on our systems.
Information collected automatically. When you browse our website, we may collect device and browser information, IP address, time zone, referring pages, and information about how you interact with our website. This information may be collected through cookies, log files, pixels, and similar technologies.
Information from third parties. We may receive information from our payment processors, shipping and fulfillment providers, and analytics and advertising providers.
2. How We Use Your Information
We may use your personal information to:
- Process and fulfill your order, arrange shipping, and send order confirmations and tracking information.
- Provide customer support and handle returns, refunds, and warranty claims.
- Send marketing emails where you have opted in. You may unsubscribe at any time.
- Screen orders for fraud and protect the security of our store.
- Understand how our website is used and improve our products and services.
- Meet our legal, tax, accounting, and regulatory obligations.
3. Legal Bases for Processing — EEA/UK Visitors
For visitors in the EEA and UK, we process personal data where necessary to perform our contract with you, such as fulfilling your order; where we have a legitimate interest, such as fraud prevention and improving our store; where you have provided consent, such as for certain marketing activities and non-essential cookies; or where processing is required by law.
4. Who We Share Your Information With
We do not sell your personal information for money. We may share information with service providers that help us operate our business, including:
- Shopify — our e-commerce platform, which hosts our store and processes orders. Shopify's privacy policy is available at Shopify's website.
- Payment processors — including Shopify Payments and payment wallets available at checkout.
- Shipping and fulfillment partners — including our fulfillment partners and the postal carriers they use.
- Analytics and advertising providers — including Shopify Analytics and, where enabled, Meta and Google advertising technologies.
- Email and support tools — including Shopify Email.
We may also disclose information when required by law, to protect our rights or property, or in connection with a merger, acquisition, financing, or sale of all or part of our business.
5. Cookies and Tracking
We use cookies and similar technologies to keep your shopping cart functioning, remember preferences, measure website performance, and support relevant advertising.
You can block or delete cookies through your browser settings. However, some parts of our website may not function correctly if certain cookies are disabled.
Where enabled, we may use advertising technologies from Meta (Facebook and Instagram) and Google to measure advertising performance and show advertisements to people who may be interested in our products.
6. How Long We Keep Your Information
We retain order records for as long as reasonably necessary to fulfill the purposes described in this policy and to comply with applicable tax, accounting, legal, and regulatory requirements.
Marketing contact information is retained until you unsubscribe or otherwise request removal, subject to applicable legal requirements.
Support correspondence may be retained for a reasonable period to provide customer service and maintain appropriate business records.
7. Your Rights
Depending on where you live, you may have the right to access the personal information we hold about you, correct inaccurate information, request deletion, object to or restrict certain processing, receive a copy of your information in a portable format, and withdraw consent where processing is based on consent.
EEA/UK residents: You may also have the right to lodge a complaint with your local data protection authority.
California residents: Depending on applicable law, you may have rights to know what personal information we collect, request deletion or correction, and opt out of the sale or sharing of personal information for cross-context behavioral advertising. We will not discriminate against you for exercising applicable privacy rights.
To exercise your privacy rights, contact us at support@kyvere.com. We may ask you to verify your identity before processing your request.
8. International Transfers
Your information may be transferred to and processed in countries other than your own, including the United States, Canada, and countries in the European Union.
Where required by applicable law, we use appropriate safeguards for international data transfers, which may include Standard Contractual Clauses.
9. Security
We use reasonable technical and organizational measures to protect your personal information, including encryption technologies such as SSL/TLS across our website.
However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
10. Children
Our store is not intended for children under 16, and we do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact us at support@kyvere.com and we will take appropriate steps to delete the information where required.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, technology, or legal requirements.
The “Last updated” date at the top of this policy indicates when the policy was most recently revised.
12. Contact
Questions about this Privacy Policy or how we handle your personal information?
KYVÉRE
Email: support@kyvere.com
Address: 2632 Dashwood St, Lakewood, CA 90712, United States