Contact Us

We're a small team and we read every message. Most emails receive a reply within one business day.

Get in Touch

Email: support@kyvere.com
Support hours: Monday to Friday
Response time: Within one business day. Weekend messages are answered the next business day.

Business Details

Business name: KYVÉRE
Address: 2632 Dashwood St, Lakewood, CA 90712, United States

Please note this address is for correspondence only. Do not send returns to this address. Returns must be authorized first so we can provide you with the correct return address. See our Refund & Return Policy for details.

To Help Us Help You Faster

If you're writing about an existing order, please include:

• Your order number (it starts with # and is in your confirmation email)
• The email address you used when placing your order
• A short description of the issue
• A photo or short video if something arrived damaged or isn't working

Common Questions

Where's my order?
Check the tracking link in your shipping confirmation first, then see our Shipping Policy.

I want to return something.
Start with our Refund & Return Policy — it covers the 60-night money-back guarantee.

How do I use the wand?
Our FAQ covers setup, the two roller heads, charging, and cleaning.

Wholesale, press, or partnerships:
Email support@kyvere.com with the subject line "Partnership."